Nova Epitome LLC ("Nova Epitome," "we," "us," or "our") respects your privacy. This policy describes how we handle information when you visit www.novaepitome.org (the "site"), contact us, or engage us for services.
Information we collect
We aim to collect only what we need. Depending on how you interact with us, this may include:
- Information you provide directly — such as your name, email address, company, and the details you include when you contact us by email or through the site.
- Client engagement information — business and operational information you choose to share with us during an assessment, pilot, or implementation, handled under the terms of our engagement with you.
- Basic technical information — standard data your browser sends when visiting any website, such as approximate location, device or browser type, and pages viewed, where collected by our hosting or analytics providers.
How we use information
We use information to respond to inquiries, provide and improve our services, communicate with clients and prospective clients, maintain the security and operation of the site, and meet legal and accounting obligations. We do not sell your personal information.
Client data and AI workflows
When we configure or operate AI workflows on behalf of a client, we handle the client's data according to the engagement agreement and applicable instructions. We prioritize practical controls around data privacy, human review, and workflow fit. For sensitive or regulated environments, we review privacy, data-handling, and human-review requirements before recommending implementation steps, and coordinate with the client's legal, compliance, or security stakeholders when needed.
How we share information
We may share information with service providers who help us operate the site and our business (for example, hosting, email, and analytics providers), under appropriate confidentiality and data-protection terms. We may also disclose information where required by law or to protect our legal rights. We do not share client engagement information with third parties except as needed to deliver the service or as agreed with the client.
Cookies and analytics
The site may use cookies or similar technologies, including through third-party analytics, to understand how the site is used and to improve it. You can control cookies through your browser settings. Disabling cookies may affect some site functionality.
Data retention
We retain information for as long as needed to provide our services, maintain our business records, and comply with legal obligations, after which we take reasonable steps to delete or anonymize it.
Your choices and rights
You may request access to, correction of, or deletion of personal information we hold about you, and you may opt out of non-essential communications at any time. Depending on your location, you may have additional rights under applicable privacy laws. To make a request, contact us using the details below.
Security
We take reasonable organizational and technical measures to protect information against unauthorized access, loss, or misuse. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Changes to this policy
We may update this policy from time to time. When we do, we will revise the "last updated" date above. Material changes will be reflected on this page.
Contact
For privacy questions or requests, contact us at contact@novaepitome.org.